Showing posts with label Battery Recall. Show all posts
Showing posts with label Battery Recall. Show all posts

Tuesday, February 26, 2008

hp laptop battery recall

Hewlett-Packard Company Announce Recall of Notebook Computer Batteries

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: HP and Compaq Notebook Computer Battery Packs

Units: About 135,000 battery packs worldwide, including about 85,000 in the U.S.

Importer: Hewlett-Packard Company, of Palo Alto, Calif.

Hazard: An internal short can cause the battery cells to overheat and melt or char the plastic case, posing a burn and fire hazard.

Incidents/Injuries: HP has received 16 reports of batteries overheating, including four in the U.S. No injuries have been reported. Four cases of minor property damage were reported, including one in the U.S.

Description: The recalled lithium ion rechargeable battery packs are used with various HP and Compaq notebook computers (see list below). The recalled battery packs are a subset of those manufactured March 2004 through September 2004, and will have a bar code label starting with GC, IA, L0 or L1.

Hewlett-Packard and Compaq Notebook Models that may contain a recalled battery pack

HP Pavilion HP Compaq Compaq Presario Compaq Evo
dx4000
dx5000
zd8100
ze4100
ze4100/xt1xx
4200
ze4200
ze4300
ze4400
ze4500
ze4600
ze4700
ze4800
ze5155
ze5200
ze5300
ze5400
ze5500
ze5600
zv5000
zv5200
zx5000
zx5200
nc6000
nc8000
nw8000
nx5000
nx9005
nx9008
nx9010
nx9100
nx9105
9000
9005
1100
2100
2500
R3000
R3200
V1000
X4000
X5000
X6100
n1010v
n1050v

Sold at: National and regional computer and electronics stores, online stores, hp.com and hpshopping.com from March 2004 through May 2005 for between $1,000 and $3,000. The battery packs also were sold separately for between $100 and $130.

Manufactured in: Battery packs manufactured in China and Taiwan.

Remedy: Consumers should stop using the recalled batteries immediately and contact HP to arrange for a free replacement battery by visiting the Battery Replacement program Web site or by calling HP. After removing the recalled battery for their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.

Consumer Contact: For additional information, visit the HP Battery Replacement program Web site at www.hp.com/support/BatteryReplacement or contact HP at (888) 404-7398 between 7 a.m. and 7 p.m. CT Monday through Friday.

Media Contact: Mike Hockey at (281) 927-9379


Picture of Recalled Computer Batteries


Picture of Recalled Computer Batteries


Picture of Recalled Computer Batteries


Picture of Recalled Computer Batteries

NOTE: Recalled battery packs have bar-code labels starting with GC, IA, L0, or L1

Dell laptop Battery Recall

Dell laptop Battery Recall




Dear Dell Customer,

Dell has identified a potential issue associated with certain batteries sold with Dell Latitude™, Inspiron™, XPS™ and Dell Precision Mobile Workstation™ notebook computers. In cooperation with the U.S. Consumer Product Safety Commission and other regulatory agencies, Dell is voluntarily recalling certain Dell-branded batteries with cells manufactured by Sony and offering free replacements for these batteries. Under rare conditions, it is possible for these batteries to overheat, which could pose a risk of fire.

Potentially affected batteries were sold with the following models of Dell notebook computers or separately as secondary batteries:

  • Latitude: D410, D500, D505, D510, D520, D600, D610, D620, D800, D810
  • Inspiron: 500M, 510M, 600M, 700M, 710M, 6000, 6400, 8500, 8600, 9100, 9200, 9300, 9400, E1505, E1705
  • Precision: M20, M60, M70, M90
  • XPS: XPS, XPS Gen2, XPS M170, XPS M1710

In addition, these batteries MAY have also been provided in response to service calls. The batteries were shipped to customers between April 1, 2004 and July 18, 2006. The words "DELL" and "Made in Japan" or "Made in China" or "Battery cell made in Japan, Assembled in China" or "Assembled in Taiwan" are printed on the back of the batteries.

There is a two (2) step process to identify if your battery is affected:

  1. Check if your battery model MAY be affected. If your battery is not listed, you are not affected.
  2. Check if your specific battery PPID (Dell Part Piece Identification) is affected. This step is necessary to identify if your battery is affected. Only some batteries within each model are affected. If the battery is subject to this recall you will be automatically connected to a replacement order form.
Step 1: Is your battery model affected?

The following battery models, only, MAY be subject to recall:

1K055

C5446

F2100

KD494

W5915

Y1333

3K590

C6269

F5132

OR331

X5308

Y4500

5P474

C6270

GD785 M3006 X5329

Y5466

6P922

D2961

H3191

RD857 X5332
C2603 D5555 J1524 TD349

X5333


C5339

D6024

JD616

U5867

X5875


C5340 D6025 JD617

U5882

X5877


These part numbers are printed on the back of the battery as illustrated below.

Step 2: Is your specific battery affected by this issue?

To determine whether your battery is affected by this issue, you should Click Here.The website will direct you to find and enter an identification number from the back of your battery so as to determine whether the battery is affected by this issue. If the battery is subject to this recall you will be automatically connected to a replacement order form. Dell will also provide a means for you to return the affected battery for proper disposal.

Please note that only the described batteries are subject to this recall and not the notebook computers themselves.

Batteries subject to recall should not be used while awaiting a replacement battery from Dell. You may continue to use your notebook computer using the AC adapter power cord originally provided with your notebook.

Dell apologizes for the inconvenience caused by this issue. Shipment of quality products always has been and continues to be Dell's foremost concern. As always, if you have questions or concerns about this or any other subject, please feel free to contact